(Customer Story) Maid Right

Maid Right is a professional residential and commercial cleaning operation managing multiple crews across active service locations. As the business expanded, maintaining operational consistency, accurate labor tracking, and real-time oversight became increasingly critical.

With daily schedules changing and teams constantly in the field, leadership needed better visibility to ensure efficiency without slowing operations down.


The Challenge

As Maid Right grew, managing workforce operations through manual and disconnected processes became harder to sustain. Labor hours were tracked across different tools, schedules shifted frequently, and managers often had to reconcile information after work was already completed.

This made it difficult to:

  • Quickly identify labor inefficiencies
  • Maintain accurate time tracking across crews
  • Adjust staffing decisions in real time
  • Protect margins as operations scaled

What worked at a smaller scale was no longer enough.


The Need for Operational Clarity

Maid Right didn’t need more complexity — they needed clarity.

Leadership needed a system that allowed them to:

  • See workforce activity as it happened
  • Understand where labor hours were being spent
  • Reduce manual follow-ups and corrections
  • Maintain accountability without disrupting daily workflows

The goal wasn’t more reporting, but better visibility while work was still in motion.


The Solution

Maid Right implemented Netzdo to centralize workforce visibility and daily operations into a single platform.

By connecting time tracking, crew assignments, and operational oversight in real time, managers gained a clear picture of labor activity across active jobs — without relying on delayed reports or manual reconciliation.

This allowed leadership to shift from reactive problem-solving to proactive decision-making.


The Results

With Netzdo, Maid Right achieved:

  • Real-time visibility into workforce activity
  • Improved accuracy in time tracking
  • Reduced manual administrative effort
  • Greater confidence in staffing and scheduling decisions

The focus wasn’t on adding new processes — it was on simplifying operations and gaining control.


Operations Perspective

“As our operations grew, having real-time visibility became essential. Netzdo helped us understand what was happening across our teams without slowing anything down. It gave us more control while allowing us to continue scaling efficiently.”

Lilia JB

Director of Operations, Maid Right